Industry
Energy & Innovation
Company
IBM & a Fortune 125 Energy Company
My Role(s)
Product Design Lead
Design Mentor
Facilitation Lead
Training and launching a design & innovation department at a Fortune 125
Industry
Energy & Innovation
Company
IBM & a Fortune 125 Energy Company
My Role(s)
Product Design Lead
Design Mentor
Facilitation Lead
Training and launching a design & innovation department at a Fortune 125.
Training and launching a design & innovation department at a Fortune 125
Industry
Energy & Innovation
Company
IBM
Fortune 125 (NDA)
My Role(s)
Product Design Lead
Design Mentor
Facilitation Lead
Project Overview
I was asked by IBM's internal design consultancy, The Garage, to help build, train, and launch an internal design and innovation practice at a Fortune 125 Energy Company.
As the Garage's first ever design business partner, I worked as 1 of 8 lead designers to complete priority product design work, mentored new designers, and helped train existing teams in Human Centered Design and Enterprise Design Thinking techniques.
Our work, by the numbers
$10m
Projected cost savings
100+
Workshops completed
15+
Documented design exercises
50+
Employees Trained
8
New product teams launched
4
Product design projects shipped
Project Overview
A Fortune 125 energy company, hired IBM's internal design consultancy, The Garage, to help build, train, and launch an internal design and innovation practice. IBM asked me to join as one of the project's eight lead designers (and as the Garage's first design business partner).
Over 13 months I completed a number of projects, proving the value of design and mentoring new hires in Human Centered Design and Enterprise Design Thinking.
Our work, by the numbers…
$10mm
Projected Cost Savings
60+
Design & Strategy Workshops
15+
Documented Exercises
8
New product teams launched
4
Product design projects shipped
50+
Employees trained
The client's design practice is now self-sustaining with a constant influx of work. Human-centered design has been embedded as an iterative process and teams are implementing IBM Enterprise Design Thinking in the pursuit of new products/services.
Personal Project Outcomes
Led and mentored two product teams through multiple design sprints, field research, prototyping, and building stakeholder support, resulting in $3.5 million in department savings and 2 new launched products
Shipped two priority product design projects to improve outage and emergency response/reporting for 1,000+ employees and benefiting over 1 million customers.
Mentored multiple new design strategy hires - leading, supervising, and co-facilitating 20 design and strategy workshops
Expanded billable client offerings by 200% for our agency and became certified IBM Design Thinking Coach
Hired a new designer and strategist for my own team to account for client demand
Product Design
Design Strategy
Workshop Facilitation
Design Mentorship
Design Team MGMT
The client's design practice is now self-sustaining with a constant influx of work. Human-centered design has been embedded as an iterative process and teams are implementing IBM Enterprise Design Thinking in the pursuit of new products/services.
Personal Project Outcomes
Led and mentored two product teams through multiple design sprints, field research, prototyping, and building stakeholder support, resulting in $3.5 million in department savings and 2 new launched products
Shipped two priority product design projects improving outage and emergency response/reporting for 1,000+ employees and benefiting over 1 million customers.
Mentored multiple new design strategists - leading, supervising, and co-facilitating 30 design and strategy workshops
Expanded billable client offerings by 200% for our agency and became certified IBM Design Thinking Coach
Hired 1 new designer and strategist for my own team to account for client demand
Project Overview
I was asked by IBM's internal design consultancy, The Garage, to help build, train, and launch an internal design and innovation practice at a Fortune 125 Energy Company.
As the Garage's first ever design business partner, I worked as 1 of 8 lead designers to complete priority product design work, mentoring new design strategists, and help train existing teams in Human Centered Design and Enterprise Design Thinking techniques.
Our work, by the numbers…
$10mm
Projected Cost Savings
100+
Design & Strategy Workshops
15+
Documented Exercises
8
New product teams launched
4
Product design projects shipped
50+
Employees trained
The client's design practice is now self-sustaining with a constant influx of work. Human-centered design has been embedded as an iterative process and teams are implementing IBM Enterprise Design Thinking in the pursuit of new products/services.
Personal Project Outcomes
Led and mentored two product teams through multiple design sprints, field research, prototyping, and building stakeholder support, resulting in $3.5 million in department savings and 2 new launched products
Shipped two priority product design projects to improve outage and emergency response/reporting for 1,000+ employees and benefiting over 1 million customers.
Mentored multiple new design strategy hires - leading, supervising, and co-facilitating 20 design and strategy workshops
Expanded billable client offerings by 200% for our agency and became certified IBM Design Thinking Coach
Hired a new designer and strategist for my own team to account for client demand